Friday, October 31, 2008

Another quality claim

Haiz....economic already very bad, yet my company still afford to face quality claim issue. Imagine, if your products having problem, then customer want you to compensate every single cents, including air freight the replacement at your own cost. I tell you, you are doing losing money business for this batch. No company afford to bear air freight cost, especially if your profit margin is not that high.

I don't know how my boss going to settle the big amount, it is close to RM1.00 million!! Not a small value!! Looks like our bonus also gone this year! Sob sob sob....


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