Friday, December 21, 2007

Reduce faulty part

My company is a radiator hose manufacturer. We manufactured various types of radiator for different car model, such as Honda, Ford, Isuzu, Mustang, Proton and many more. so far our products quality still the best in the market with less complaint from customer too. However lately our sales drop a lot due to poor quality radiators being produced and sent to our customers. One of the buyer for Mustang Radiator told us that our radiator damage in short period. My boss shock to hear this news and instruct our QA department to seriously look into this issue. See, if we did not improve our quality, we are going to loss more sales afterwards.