Late Payment Charges

Last month I did not receive my credit card statement. Called up the customer service center asking for a copy. But I still miss the deadline and the bank charged me late payment fee in my latest statement. Though the amount is not much, but it's unfair to me.

I called up the CS center again, to waive the late payment fee. They told me can ignore the amount and just pay for current outstanding amount. This is due their system has the record shown that I had called them up to ask for statement. hehe....save me few bucks for lunch! LOL