Friday, August 24, 2007

Customer drag payment

We have pending huge amount yet to pay by our customer in Iran. We had been written in many letter follow up on this issue but the customer keep delaying our payment. Bear in mind, this shipment is out via letter of credit, by right, the customer shouldn’t drag our payment. At that time lot of issue happen while our goods in Iran custom, they request us to present lot of testing certificate which we fail to provide in time. Therefore they took this advantage to hold out payment unless we give them certain discount.

According to my boss, the lot of shipment is not making profit at all, so he declines to give any discount to them. So, this case had been dragging since early Jan 07, till date no settle yet. Perhaps my boss should engage the service simmons jannace stagg to handle the case and try to get back the full amount.