Tuesday, March 06, 2007

Parcel Not Arrive

One Ebay customer email-ed me yesterday night, informed that she yet to receive my parcel that sent on last Saturday, 03/03! I am shock to hear this coz I am using courier service to send, it should arrive by 05/03 as promised.

I feel cheated by their service, I have pay more for their service (instead of registered post) yet this is the return I get. I start feel not satisfy.

Reach office the next day, I quickly call the CS to find out. The reason they give is they couldn't find the house and the phone given no one answering!!! Aiyo, should tell me earlier ma rather than my customer come and tell me.....Immediately I email to my customer to verify on all these, hopefully she can get her item by today!